Shipping & Delivery
At Alvra, we aim to provide the best possible shipping options, no matter where you live. We work with reliable carriers to ensure fast delivery and excellent service.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Each wristband is inspected and, if necessary, pre-charged so it’s ready to use right out of the box.
Delivery & Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package. Estimated delivery times:
UK: 3–4 business days
Europe (incl. Germany, France, Belgium, etc.): 4–7 business days
USA & Canada: 5–8 business days
Australia & Rest of World: 7–12 business days
Please note: Delivery times are estimates and may vary during peak seasons (New Year, Black Friday, Valentine’s Day) or due to customs inspections.
Shipping Costs
We offer express tracked shipping with the following rates:
UK: £4.95
Europe: €4.95
USA & Canada: $5.95
Australia & Rest of World: $6.95
(Shipping costs are displayed at checkout in your local currency.)
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible at support@heyalvra.com. We’ll do our best to help, but please note that packing and processing may begin shortly after an order is received.
Contact Us
If your package hasn’t arrived within the expected timeframe, or if you have any questions, please reach out:
+44 7367 060679
Customer Service Hours: Monday–Friday, 8:00 AM – 5:30 PM (UK time)Average response time: within 24 hours.